Customer Policy
Refund Policy
Last updated: August 2026 • GhoomoNa Tours & Travel
1. Refund Processing Timeline
Approved refunds will be processed via UPI, Bank Transfer, or original payment method within 5 to 7 business days from cancellation confirmation.
2. Unforeseen Weather or Force Majeure
In case of severe monsoon landslides, extreme weather, or government road closures restricting access to waterfalls or forts, GhoomoNa will offer either a 100% credit voucher for future travel or a full refund minus unrecoverable park permit costs.
3. Contact for Refund Status
For refund status queries, reach out directly to ghoomona@gmail.com or WhatsApp +91 8005150064.